Guidance on covert video surveillance in the private sector

The Office of the Privacy Commissioner of Canada (OPC) issued a guidance document outlining the privacy obligations and responsibilities of private sector organizations contemplating and engaging in covert video surveillance.

The OPC notes that it considers covert video surveillance to be an extremely privacy-invasive form of technology, the use of which should only be considered in the most limited cases. 

The guidance document notes that capturing images of identifiable individuals through covert video surveillance is considered to be a collection of personal information, irrespective of the fact that it may occur in a public place, and as such, is governed by the Personal Information Protection and Electronic Documents Act (PIPEDA).

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